Terms & Conditions
REGISTRATION
· All registrations and payments must be processed online.
· It is the parent’s responsibility to ensure that all necessary emergency information (i.e. medical and/or additional needs) has been disclosed. We encourage parents to speak with instructors prior to the start of the program.
· For the safety of all children with allergies, we require that only Nut-Free snacks are permitted at our camps
· If the camp that you request is unavailable, your child can be added to a wait list. Will contact you if a spot opens up.
ARRIVAL & DISMISSAL POLICY:
· Parents/Caregivers must sign children 11 and under in and out of programs*. No child can be left unattended before or after class.
· If your child is to be picked up by someone other than yourself, you must indicate the person’s name on the sign in/out sheet. Children will not be released to anyone unknown to the RWK Instructor.
REFUND POLICY
· Refunds apply when a registrant’s withdrawal is received in writing two weeks prior to the start of any camp.
· Should RWK find it necessary to de-register a child, a refund will be issued after deduction for classes already attended.
· A $25.00 administration fee will be applied to each session withdrawn by the registrant.
· Private Lessons:
o Refunds for private lessons will not be issued for a non-attendance.
o We require 48 hours notice for any cancellation or re-scheduling for private lessons
CANCELLATIONS
· Transfers may be accommodated within the same season registered, subject to space and approval.
· Make-up classes are not offered unless RWK cancels a class because of extreme heat or wind, or any other extreme or unsafe weather conditions.
· RWK reserves the right to cancel any program due to insufficient enrollment. Upon cancellation, a full refund will be made within 10 business days. In the event of a program cancellation, our team will contact you within the week prior to your program start date.
· Camps run RAIN OR SHINE. Please dress your campers accordingly.
PRIVACY POLICY
· RWK collects information to provide the best and most appropriate care for its registrants.
· All personal family information is processed and stored in a secure database with access controls.
· RWK uses this data for statistical analysis to develop future programs.
· RWK does not sell or rent your family information to any person or organization. Information is only given to those directly involved in providing a service to your child, or as required by law. Registration form information is destroyed at the end of each season.
· RWK automatically adds all registered campers’ parent’s emails to our newsletter to communicate with you about new information that may be of interest to you.